Terms of Service

These Terms form a legal agreement between you (“you”, “user”) and Growsimpley (“we”, “us”). By using growsimpley.com or any related product (the “Service”), you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.

Growsimpley provides AI-assisted growth plans, marketing playbooks, and dashboards for small businesses. Reports are generated by automated systems based on the information you provide and publicly available data. They are intended for informational and educational purposes only.

The Service is not: legal advice, tax advice, accounting advice, investment advice, financial advice, medical or psychological advice, or a guarantee of any business outcome. Always use your own judgement and consult a qualified professional before making important decisions.

You are responsible for keeping your login credentials confidential and for everything done under your account. Notify us immediately at security@growsimpley.com if you suspect unauthorised use. You must be at least 16 years old (or the age of digital consent in your jurisdiction) to use the Service.

You agree not to:

• Submit false, misleading, or someone else’s personal information without authority.
• Reverse-engineer, scrape at scale, or attempt to extract our underlying models, prompts or datasets.
• Use the Service to violate any law, infringe intellectual property, or send spam.
• Resell, sublicense, or white-label the Service without a written agreement.
• Interfere with the security or availability of the Service.

We may suspend or terminate accounts that breach these rules.

You retain ownership of the information you submit (“Your Content”). You grant us a worldwide, royalty-free licence to host, process, transmit and analyse Your Content solely to operate, secure and improve the Service. We will not sell Your Content or use it to train public AI models.

The Service, including reports, templates, playbooks, code, branding and design, is owned by Growsimpley and protected by intellectual-property laws. We grant you a personal, non-exclusive, non-transferable licence to use the reports we generate for your own business. You may not republish them publicly without credit and a link back to growsimpley.com.

Some features are free; others require payment. Paid features, prices, refund windows and renewal terms will be presented at checkout and form part of these Terms when purchased. Taxes are added where applicable.

We rely on third parties (cloud hosting, AI providers, email, analytics, maps, payments). Their terms and outages can affect the Service. We are not responsible for the acts or omissions of third-party providers beyond our reasonable control.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY OR NON-INFRINGEMENT. We do not warrant that reports will be error-free, that recommendations will produce specific results, or that the Service will be uninterrupted.

To the maximum extent permitted by law, Growsimpley, its founders, employees and partners will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenues, data or business opportunities, arising out of or in connection with the Service. Our total aggregate liability for any claim shall not exceed the greater of (a) the amount you paid us in the 12 months before the claim, or (b) USD 100.

You agree to indemnify and hold Growsimpley harmless from claims arising out of your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right.

You may stop using the Service at any time and request account deletion at privacy@growsimpley.com. We may suspend or terminate accounts that breach these Terms or that we reasonably believe pose a security or legal risk. Sections that by their nature should survive (IP, disclaimers, liability, indemnity, governing law) survive termination.

We may update these Terms from time to time. Material changes will be notified by email or in-product banner at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

These Terms are governed by general principles of international contract law and, where required, the mandatory consumer-protection rules of your country of residence. Any dispute will first be addressed through good-faith negotiation: please contact us at legal@growsimpley.com and allow at least 30 days for informal resolution before initiating any formal proceeding. If a dispute cannot be resolved informally, it shall be settled by binding arbitration on an individual basis under the UNCITRAL Arbitration Rules, conducted remotely in English, with the seat of arbitration in a neutral venue agreed by the parties — except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information. Nothing in this clause limits non-waivable rights you may have as a consumer in your home country.

Questions about these Terms? Email legal@growsimpley.com or visit our Contact page.